FAQs

We offer a variety of cleaning services, including standard cleaning, deep cleaning, home office cleaning, move-in/move-out cleaning, home disinfection, and more.

Absolutely! We offer one-time deep cleaning services for those who need a thorough and intensive cleaning of their homes. This is a great option for special occasions or seasonal cleaning.

Absolutely, we welcome special requests. Just let us know your preferences, and we will do our best to accommodate your specific cleaning needs.

Our pricing typically depends on the size of your home or space (sqft), the type of cleaning service you require, and any additional services or special requests. We provide free quotes and can discuss pricing with you before scheduling.

Yes, we use eco-friendly and non-toxic cleaning products to ensure the safety of your family, pets, and the environment. If you have specific preferences or allergies, please let us know, and we can accommodate your needs.

You can schedule a cleaning service by contacting us at (insert phone number), or via email, WhatsApp, or through (insert BK link). We'll work with you to find a convenient date and time for your cleaning.

No, we come fully equipped with all the necessary cleaning supplies and equipment. You don't have to worry about providing anything.

There will be a minimum of two cleaners. Standard cleaning takes a minimum of 1.5 to 2 hours, while deep or sanitized cleaning can take a maximum of 4 to 6 hours, depending on your specific needs. The number of cleaning professionals may vary based on the service type and schedule.

We will make every effort to assign the same cleaner(s) to your service on a recurring basis, as long as it aligns with cleaner availability.

Absolutely, our cleaning professionals are well-trained, experienced, and fully insured, ensuring the safety and satisfaction of our clients.

You don't need to be present during the cleaning. Many clients provide access, whether through a spare key code or leaving a door unlocked. We prioritize your convenience and security.

Your satisfaction is our priority. If you're not satisfied with our service, please notify us within 24 hours, and we'll make every effort to address the issue. In some cases, we may offer a re-clean.

You can contact us at least 24 hours before your scheduled appointment to reschedule or cancel without incurring any fees.

Yes, we offer recurring cleaning services on a schedule that suits your needs, whether it's weekly, bi-weekly, or monthly.

While we currently specialize in residential cleaning services, we are in the process of expanding to offer commercial cleaning as well. Our services are adaptable to various settings, and we look forward to providing commercial cleaning soon.

We apply a standard additional charge of $25 when there are pets in your home. This accounts for the extra effort needed to ensure a comprehensive cleaning of your house.

We accept credit/debit card payments. Payment is processed after the cleaning service is completed.

Your satisfaction is important to us. If you have any feedback or concerns, please contact our customer support team at (insert phone number) or reach out to us via email, WhatsApp, or through our website's contact form. We value your input and are committed to addressing any issues promptly. You can also leave a Google review to share your experience with us.